All Audible members are entitled to our Easy Audiobook Exchange.
Cancel your subscription anytime or learn about other options.
As an Audible Member, you can return audiobooks you are not completely satisfied with and choose another, but we may limit how many books you can return online. This limit varies based on the number of returns you've already made, and the timing of your return. When online returns are not available, you can contact us directly to return your book and find one that's a better fit.
To speed up your return, give us a call. Clicking that link will get you in contact with one of our listening experts who can return the title, and even give you a great recommendation (if you'd like).
Don't want to get on the phone? Contact us and choose our email or chat options to connect to us to get that book returned right away. We're happy to help everyday, day or night.
So many audiobooks, so little time. We know the feeling. Thankfully, you can listen to your audiobooks directly from your computer using the Audible Cloud Player. Click the play button right below the cover art of your audiobook on your Library page to open the player and start listening. No wires attached (but internet is required)!
Good news! The audiobooks you have purchased are yours to keep, forever. Canceling your membership does not affect your audiobooks at all. You can listen to your audiobooks on the Audible desktop site or any of our mobile applications at any time. Happy listening!
Audible Membership grants you access to a number of exclusive benefits that add value to your listening experience. Benefits vary by Membership Plan.
|Plan Name||Gold Monthly||Gold Annual||Platinum Monthly||Platinum Annual||Audible Channels|
|Credits||1 per month||12 per year||2 per month||24 per year||None|
|Credit Rollover Limit||5 credits maximum||6 credits maximum||10 credits maximum||12 credits maximum||N/A|
|30% Discount off Additional Audiobooks||Yes||Yes||Yes||Yes||None|
|Easy Audiobook Exchanges||Yes||Yes||Yes||Yes||No|
|Access to Original Premium Podcasts in Channels||Yes||Yes||Yes||Yes||Yes|
Everyone needs a break now and then. However you slice it, a break, a pause, or a hold, Audible members with monthly plans can place their account on hold one time every 12 months, and that hold can be anywhere between one and three months.
That may sound like a lot of numbers but here's a quick scenario:
John decides to put his plan on hold on June 1 for one month. When his plan restarts again July 1, he can't put his plan on another hold for a full 12 months - so next June 1.
To place your plan on hold, we ask you to contact one of our listening experts who can review your account and go over plan options with you. Maybe you don't need a hold, but a different plan altogether!
Listening to Audible audiobooks with iTunes is easy! To get started:
How can you show someone that you care about them? Give them an Audible gift membership! You can choose between 3, 6 and 12 month memberships. Here's how to buy one:
Heads Up:If don't like the preview, you can click edit to go back and change the note. If you want to cancel the gift completely you can click Cancel.
The gift membership will be added to your shopping cart. Click Next Step and then Complete Purchase to buy the gift membership. Your friends and family will love you for it!
The charge you see on your statement is from Audible, an Amazon company. Audible is a subscription-based, digital-audio entertainment service that sells audiobooks, original audio shows, and more.
The charges you may have incurred include:
If your charge does not reflect any of these, please contact us to review your account and any related charges.
If you didn't mean to enroll in Audible Membership, you can cancel online now.
Unfortunately, not at this time. But if you're still feeling generous, you can give a gift membership.
Here are some other questions you may have about gifts
Yes, they expire six months after the gift membership ends. For example, if a gift membership ends on January 1, any remaining gift credits from that membership will expire on July 1.
If you added a gift membership to your existing Audible membership plan, they will not cause any of your membership credits to expire.
Note:Gift credits will expire six months after the gift membership ends.
It's been two days since I received and used my last credit and I'm running out of options. I've re-listened to my entire library TWICE and I want more! I dream of the next credit. Please help!
Your biggest fan,
If this sounds like you, you're in luck. Audible members will see the option to buy extra credits on the Audible website if they:
Note:If you're on a yearly plan, you must also be at least 30 days from your next bill date.
To buy extra credits:
Note:Pricing for credits will vary depending on your membership plan.
After buying your credits you will receive an email confirmation.
Not able to purchase extra credits? Contact our listening experts day or night who can look at your account and go over plan options with you so never have a nightmare about credits again.
Family Library Sharing allows you to share your Amazon and Audible audiobooks with the other members of your Amazon Household. As an Audible member, this means you will be able to share any audiobooks in your library with the other member of your Amazon Household.
Note:At this time, you cannot share your Audible Membership Benefits in a Amazon Household. In addition, you cannot share audiobooks with child profiles.
To transfer your audiobooks to an Audible compatible device (i.e., MP3 Players, Garmins, SanDisks) you will need to install Audible Manager. (It's easy, don't worry!)
Next, plug the device into your computer and follow these steps. (If you'd like, you can call us and we'll walk you through it!)
You will see a progress bar letting you know the transfer status. Once completed, your Audible content will be transferred to your Audible compatible device. Happy listening!
Audible offers several membership gift options where you can choose a three, six, or twelve-month membership for a friend or family member (or really anyone because you're just so generous).
Customers who receive one of these gifts get ALL Audible membership benefits and keep any audiobooks they purchase while on their plan
Give the gift of an Audible membership. Your friends and family will love you and will most certainly forget about that time you called them old, bought them socks, or forgot their special day entirely.
Note:Socks are a great gift too, but listening to them like you would our audiobooks may be a little awkward.
The Audible Cloud Player allows Windows and PC users the ability to stream purchased audiobooks through the Library page of the Audible website instead of downloading. If you are looking to download your content to a mobile device, or want to learn more about alternative ways of listening, click here.
For steps on how to use the Cloud Player, click or tap on the website you'll be using.
Note:Mac users that experience issues playing titles after updating their operating system, click here for troubleshooting steps.
Tip:If the cover art does not have a play button directly under it, click View All Episodes or See Latest Episodes to bring a list of the content from that audio subscription where you will see play buttons for each piece of content.
Playback should begin within a few seconds after clicking Play.