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Learn how to purchase, download, and listen to your Audible books.

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All Audible members are entitled to our Easy Audiobook Exchange.

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Cancel your subscription anytime or learn about other options.

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Popular questions

What should I do if my audiobook says “Online Return Unavailable?”

As an Audible Member, you can return audiobooks you are not completely satisfied with and choose another, but we may limit how many books you can return online. This limit varies based on the number of returns you've already made, and the timing of your return. When online returns are not available, you can contact us directly to return your book and find one that's a better fit.

To speed up your return, give us a call. Clicking that link will get you in contact with one of our listening experts who can return the title, and even give you a great recommendation (if you'd like).

Don't want to get on the phone? Contact us and choose our email or chat options to connect to us to get that book returned right away. We're happy to help everyday, day or night.

What is the Audible Cloud Player?

So many audiobooks, so little time. We know the feeling. Thankfully, you can listen to your audiobooks directly from your computer using the Audible Cloud Player. Click the play button right below the cover art of your audiobook on your Library page to open the player and start listening. No wires attached (but internet is required)!

What happens to my audiobooks if I cancel my membership?

Good news! The audiobooks you have purchased are yours to keep, forever. Canceling your membership does not affect your audiobooks at all. You can listen to your audiobooks on the Audible desktop site or any of our mobile applications at any time. Happy listening!

What is included in the Audible membership plan?

Audible Membership grants you access to a number of exclusive benefits that add value to your listening experience. Benefits vary by Membership Plan.

Audible Plans
Plan Name Gold Monthly Gold Annual Platinum Monthly Platinum Annual Audible Channels
Price $14.95/month $149.50/year $22.95/month $229.50/year $4.95/month
Credits 1 per month 12 per year 2 per month 24 per year None
Credit Rollover Limit 5 credits maximum 6 credits maximum 10 credits maximum 12 credits maximum N/A
30% Discount off Additional Audiobooks Yes Yes Yes Yes None
Easy Audiobook Exchanges Yes Yes Yes Yes No
Access to Original Premium Podcasts in Channels Yes Yes Yes Yes Yes

Don't see your plan? Go to your Account Details page for more information. For a full explanation of benefits, please visit our Membership Benefits page.

Not a member? Join Audible today and sign up for a 30-day free trial. If you experience any issues signing up, or are looking to enroll in an annual membership (Gold or Platinum), contact us.

Can my membership be placed on hold?

Everyone needs a break now and then. However you slice it, a break, a pause, or a hold, Audible members with monthly plans can place their account on hold one time every 12 months, and that hold can be anywhere between one and three months.

That may sound like a lot of numbers but here's a quick scenario:

John decides to put his plan on hold on June 1 for one month. When his plan restarts again July 1, he can't put his plan on another hold for a full 12 months - so next June 1.

To place your plan on hold, we ask you to contact one of our listening experts who can review your account and go over plan options with you. Maybe you don't need a hold, but a different plan altogether!

How can I use iTunes to listen to my Audible audiobooks?

Listening to Audible audiobooks with iTunes is easy! To get started:

  1. Download your audiobooks to your computer from the Library page on the Audible desktop site.
  2. Launch iTunes
  3. Click the Book icon in the top left corner of the iTunes window.
    Note: You may need to click the ellipsis (…) menu to locate the Book icon.

  4. Click My audiobooks.
  5. Double-click on the cover art of the audiobook you wish to hear to begin playback.itunes, listen, audiobooks, chapters, chapter, playback, play, pause

    • The Play arrow initiates playback. It will turn into the Pause icon while listening so you can pause the audiobook at any time.
    • Clicking on Chapters will allow you to jump forward or back in the audiobook based on where each chapter begins.

    • Note: Depending upon whether you are using a PC or Mac, the Chapters option may be located at the top of your computer screen.

    • Clicking and dragging the scrubber bar allows you to move to a specific point in the audio.
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    • iTunes will set your default view as audiobooks – meaning, you will see the cover art for the imported Audible audiobooks. However, this menu allows you to change how you view your audiobooks, including how they are sorted.

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    • To remove an Audible audiobook from iTunes, right-click the title in question and select Delete. This will also remove the title from any Apple devices that sync with this library.

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How can I purchase a gift membership from Audible?

How can you show someone that you care about them? Give them an Audible gift membership! You can choose between 3, 6 and 12 month memberships. Here's how to buy one:

  1. Go to the Gift Center.
  2. Select which gift membership you would like to give.
  3. Click Give as a Gift.

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  4. Make it your own by adding a personal note in the window that pops up.
  5. Choose your delivery option.

    • Send Email On: The gift will be sent by e-mail on the delivery date you choose.
    • Print It Out: You can print the claim code and deliver it in person.

  6. Click Preview.

  7. Heads Up:If don't like the preview, you can click edit to go back and change the note. If you want to cancel the gift completely you can click Cancel.

  8. Click Add to Cart
    1. The gift membership will be added to your shopping cart. Click Next Step and then Complete Purchase to buy the gift membership. Your friends and family will love you for it!

What is this charge from "Audible,"?

The charge you see on your statement is from Audible, an Amazon company. Audible is a subscription-based, digital-audio entertainment service that sells audiobooks, original audio shows, and more.

The charges you may have incurred include:

  • A Membership charge of $14.95 (plus applicable tax). Membership charges begin following the 30-day free-trial period.
  • A one-time audiobook purchase.
  • An Audible narration with Kindle eBook purchase.
  • A $1.00 temporary authorization charge.

If your charge does not reflect any of these, please contact us to review your account and any related charges.

If you didn't mean to enroll in Audible Membership, you can cancel online now.

Can I gift credits?

Unfortunately, not at this time. But if you're still feeling generous, you can give a gift membership.

Need help purchasing a gift membership? We have some great how-to instructions, but feel free to contact one of our listening experts who are happy to walk you through the process.

Here are some other questions you may have about gifts

Do gift credits expire?

Yes, they expire six months after the gift membership ends. For example, if a gift membership ends on January 1, any remaining gift credits from that membership will expire on July 1.

Do gift credits affect my rollover limit?

If you added a gift membership to your existing Audible membership plan, they will not cause any of your membership credits to expire.

Note:Gift credits will expire six months after the gift membership ends.

How can I buy more credits?

Dear Audible,

It's been two days since I received and used my last credit and I'm running out of options. I've re-listened to my entire library TWICE and I want more! I dream of the next credit. Please help!

Your biggest fan,


If this sounds like you, you're in luck. Audible members will see the option to buy extra credits on the Audible website if they:

  • Are on the same Audible plan for at least two months
  • Have only one or no credits in your account
  • Note:If you're on a yearly plan, you must also be at least 30 days from your next bill date.

To buy extra credits:

Desktop Site Steps

  1. Click Buy 3 Extra Credits at the top of Audible next to your credits.
  2. Click BUY NOW on the next screen.
  3. extra credits, audible, buy extra credits, buy for, buying extra credits

    Note:Pricing for credits will vary depending on your membership plan.

Mobile Site Steps

  1. Tap Buy 3 Extra Credits from the navigation menu found by tapping Menu on the left side of the screen.
  2. Tap Buy for $X.XX on the next screen.
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After buying your credits you will receive an email confirmation.

Not able to purchase extra credits? Contact our listening experts day or night who can look at your account and go over plan options with you so never have a nightmare about credits again.

What is Family Library Sharing?

Family Library Sharing allows you to share your Amazon and Audible audiobooks with the other members of your Amazon Household. As an Audible member, this means you will be able to share any audiobooks in your library with the other member of your Amazon Household.

Note:At this time, you cannot share your Audible Membership Benefits in a Amazon Household. In addition, you cannot share audiobooks with child profiles.

How can I transfer my Audible audiobooks to an MP3 player or non-Apple device?

To transfer your audiobooks to an Audible compatible device (i.e., MP3 Players, Garmins, SanDisks) you will need to install Audible Manager. (It's easy, don't worry!)

Next, plug the device into your computer and follow these steps. (If you'd like, you can call us and we'll walk you through it!)

  1. Open Audible Manager.
  2. Click Device > Add New Device.
  3. You will now see a complete list of all AudibleReady devices.
  4. Select your device from the list provided.
  5. Click OK.
  6. You will receive a message indicating that Audible Manager must be closed to install the component files. Click OK to close the program.
  7. Audible Manager will now install a plug-in for the device you selected. Once completed, please re-open Audible Manager. Your device will appear under the Mobile Devices section located in the bottom left corner.
  8. Right-click on your device.
  9. Select Activate. You will then be prompted to enter the email address or username you use for Audible and your password.
  10. Make sure your device is still selected in the bottom left corner.
  11. Select the Audible audiobook you would like to transfer.
  12. Click Add to Device in the upper right corner.

You will see a progress bar letting you know the transfer status. Once completed, your Audible content will be transferred to your Audible compatible device. Happy listening!

What can I purchase as a gift from Audible?

Audible offers several membership gift options where you can choose a three, six, or twelve-month membership for a friend or family member (or really anyone because you're just so generous).

Customers who receive one of these gifts get ALL Audible membership benefits and keep any audiobooks they purchase while on their plan

Give the gift of an Audible membership. Your friends and family will love you and will most certainly forget about that time you called them old, bought them socks, or forgot their special day entirely.

Note:Socks are a great gift too, but listening to them like you would our audiobooks may be a little awkward.

How can I listen to an audiobook using the Audible Cloud Player?

The Audible Cloud Player allows Windows and PC users the ability to stream purchased audiobooks through the Library page of the Audible website instead of downloading. If you are looking to download your content to a mobile device, or want to learn more about alternative ways of listening, click here.

For steps on how to use the Cloud Player, click or tap on the website you'll be using.

Note:Mac users that experience issues playing titles after updating their operating system, click here for troubleshooting steps.


  1. Hover over the Library link on the Audible desktop site.
  2. Click My Books.

  3. Click the play button under the audiobook's cover art.

    Tip:If the cover art does not have a play button directly under it, click View All Episodes or See Latest Episodes to bring a list of the content from that audio subscription where you will see play buttons for each piece of content.

    listening on cloud player, audio streaming, streaming audiobook,stream

    Playback should begin within a few seconds after clicking Play.


  1. Go to Amazon's Your Content and Devices page.
  2. Click on Your Content.
  3. Using the drop-down menu next to "Show," click Audiobooks.

  4. Find the audiobook you'd like to listen to. Click the Actions box to the left of the title.

  5. Click Play.

    Playback should begin within a few seconds.